This is an era filled with infinite
purchasing opportunities-an age geared to consumers. Americans
are given endless choices for spending their money every time
they turn on the radio or TV, read a magazine, access the Internet,
or attempt to choose a hair conditioning product from a selection
that spans an entire aisle.
Consumer
goods shape Americans' lives to the point that they are constantly
forced to make conscious or unconscious decisions about how to
spend their money-or not spend it. In fact, there are degrees
of how important we perceive certain purchases to be, which makes
the process of prioritizing even more complicated. This means
that while one person may be willing to spend $100 on a pair
of trousers, another consumer sets $50 as his limit. For every
person who purchases a $30,000 car, there may be one who will
purchase a $20,000 model. Consumers must constantly make purchasing
decisions: do I eat at a full-service restaurant or fast-food
chain today? Should I buy the designer watch or a knock-off?
Can I settle for the store brand of cereal or will only a name
brand suffice? Am I willing to pay someone to maintain my lawn
or should I take care of it myself?
There
are no right or wrong answers to these questions. What matters
to one person may not matter to another. What consumers can afford
greatly affects purchasing decisions also. The degrees of importance
placed on purchases, however, most often reflect a person's lifestyle,
preferences and income. Without getting into a weighty philosophical
debate, what it really boils down to is what is important to
the individual.
This
also applies, in part, to a homeowner's decision to renovate
as opposed to buying a new home or tolerating the home's current
condition-with one critical difference. While many goods or services
are short-term investments, a remodeling project is a long-term
condition that the homeowner will live with indefinitely. Buying
a box of cereal that the kids decide they really don't like is
a short-term investment that the consumer only has to tolerate
until the box is gone. A sweater that is uncomfortable to wear
will probably stay in the sweater drawer until it is given away.
And if a pair of trousers wear out prematurely, chances are the
consumer won't purchase that brand again. All of these purchases
affect the consumer for only a short period of time and don't
involve a large investment.
On
the other hand, a remodeling project is typically one of the
largest investments a homeowner will make aside from the home
itself. Carefully considering who will be responsible for this
project is critical to its success-as an investment and a refuge
for the homeowner.
While
the sweater can be tucked away in a drawer, the cereal box can
sit in the pantry, and the trousers can be replaced, the results
of a remodeling project is something the homeowner will encounter
every day by living and working in the newly renovated space.
If the project does not materialize as anticipated, the homeowner
could regret their investment every day-until the home is sold.
When the remodeling project becomes a disappointment for one
reason or another, the homeowner can no longer consider home
the refuge that it should be.
This
point clearly expresses the necessity of prioritizing goals and
expectations for a remodeling project and the importance of the
selection process for choosing a renovation contractor.
Finding
a contractor who can create a successful project means finding
one who is receptive to the homeowner's needs and goals. This
kind of contractor listens to the homeowner and hears what they
are saying about their goals and expectations. He determines
how the homeowner currently lives in order to get an idea of
what kind of lifestyle the homeowner is attempting to create.
For the investment homeowners put into a renovation project,
they should receive a newly remodeled space or addition that
meets specific goals and expectations. Their investment should
also buy them the same kind of service and professional expertise
they would expect from a medical doctor or attorney, too. This
last point is crucial to the long-lasting success of the project.
Homeowners who place a high priority on the comfort of their
family and an enhanced lifestyle will seek a remodeling contractor
who can provide them with the highest form of service and professional
expertise available.
Homeowners
who select a remodeling contractor because of a low bid or affordability
often spend additional money correcting an inferior condition
sometimes more than if they had chosen the contractor with the
higher bid. Homeowners who cannot afford to correct the work
have no choice but to live with it-and be reminded of it everyday.
In
a consumer age which provides Americans with endless purchasing
opportunities, homeowners can select from dozens of remodeling
contractors to complete their project. Many choices consumers
make affect them for only a short period of time and don't involve
a large investment. A remodeling project, on the other hand,
is one of the largest investments a homeowner will make and deserves
a greater consideration. Consumers who highly value the professional
expertise that goes along with quality, performance and service,
will look for these attributes in the remodeling contractor they
select for their project. PSG